When we're discussing new projects with potential clients, they're often curious about how we manage our projects and track time. After experimenting with numerous management tools over the past few years (including the ubiquitous Basecamp), we have found Intervals to be the most complete project management tool for consulting, development, and design firms like ours.
The best part about Intervals is that it allows everyone to participate in the development process. Our project managers are able to add tasks, assign them to the appropriate person, and track their time down to the second. Likewise, our clients are able to sign in and keep track of the progress we've made on their project and how their budget is being allocated. The solution provides complete transparency throughout the development process, and our clients greatly appreciate that. And, the interface is highly intuitive, leaving no need for training or explanation to our clients.
Intervals' numerous visual reporting features allow us to understand where the most hours are being spent (whether they're in consulting, programming, design, or social media) with each client, how efficient our employees are, and where our clients could streamline their requests. Reports can be exported into PDF or Excel, and often provide valuable insights when reviewing budgets and project status. The program also allows us to export detailed time sheets, making invoicing and paying contractors an absolute breeze.
I could literally go on for pages about all the features and benefits of Intervals and how it's helped us streamline the development process for the dozens of projects we work on each year. Their customer support is responsive, friendly, and committed to building and refining the product. And, at $20/month, the price is an absolute steal for all that they offer.
We have been using Intervals for just over a year now, and there's simply no comparison to anything else out there on the web.